Privacy Policy
Last Updated: January 2026
At Ink Arabic, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
1. Information We Collect
When you use our website, we may collect the following information:
- Name
- Email address
- Phone number (if provided)
- Billing and shipping address
- Payment details (processed securely by third-party payment providers)
- Order history
- IP address and browser information
- Cookies and website usage data
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Respond to enquiries
- Send order updates and confirmations
- Improve our website and services
- Prevent fraud and ensure website security
- Send promotional emails (only if you have opted in)
3. Payment Information
We do not store your payment card details. All payments are processed securely through trusted third-party payment providers using encrypted connections.
4. Cookies
Our website uses cookies to:
- Remember your preferences
- Improve website performance
- Analyse visitor traffic
- Provide a better shopping experience
You can manage or disable cookies through your browser settings.
5. Sharing Your Information
We never sell your personal information.
We may share your information only with trusted service providers who help us operate our business, including:
- Payment providers
- Shipping and delivery partners
- Website hosting providers
- Analytics services
- Email marketing platforms
These providers only receive the information necessary to perform their services.
6. Data Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.
7. Marketing Communications
If you subscribe to our newsletter, we may send you updates about:
- New collections
- Special offers
- Product launches
- Inspiration and decorating ideas
You can unsubscribe at any time using the link included in our emails.
8. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to certain processing
- Withdraw consent where applicable
To exercise these rights, please contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
10. Data Retention
We retain your personal information only for as long as necessary to:
- Complete your orders
- Meet legal and tax obligations
- Resolve disputes
- Enforce our policies
11. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
